THE PROCESS

This is how
we roll

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BPO Process

Start

Assessment
Proposal
Due Diligence
Contracting
Transition/Implementation
Governance/Delivery
Transfer

The End

Planning

Quality Assurance Cycle

  • Define – We get a clear vision of what the task consists of.
  • Measure – Setting KPI’s and defining clear standards we aim for.
  • Analyze – Breaking down the data.
  • Improve – We bring you concrete methods to improve your overall performance.
  • Control – Get weekly or daily status calls with the latest information.

Risk Management

Dedicated on-site
services
Top level risk management
client management
Retainer-based risk management consulting
Process management
Self-insured
state filings
Automobile financial responsibility filings
Limited lines
licensing

Let's get down to business