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About US

JR Services is a leading outsource logistics management company providing an entire 360 solution for your logistics business. We assist in locating the best freight load at the best price and focus on keeping you loaded on a weekly basis. Our teams of 50+ truck dispatchers have been in the business for over 10 years and know the process in and out.

Our people

JR people are more than employers and employees. We are a family. Our senior staff handpicks all employees and train them in work ethics and cultural sensitivity. We believe that every employee has his|her own story that needs to be aligned with the company’s culture. Our people are the driving force behind our success.

Apply for JR Services Career:

    JOB DESCRIPTION
    * Dispatchers are suppose to schedule and dispatch drivers, trucks to appropriate locations according to customer requests, specifications, or company needs.

    * Coordinate and manage the most efficient loads to remain cost-effective as a company. The dispatcher will need to determine the best delivery methods and negotiate rates. The dispatcher also needs to identify and evaluate any special needs for each load.

    * Dispatchers are also responsible for keeping records, monitoring driver daily logs for errors or violations, and monitoring of both drivers in relation to their remaining hours of service and equipment as to its availability.

    * Follow-up with the arrangement for necessary repairs in order to restore service and operation schedules

    * Relay work orders, messages, and information to or from operation crews, supervisors to achieve successful execution of job orders

    * Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment

    * Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules

    * Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards that may have bearing on the quality and timeliness of deliveries

    * Monitoring of drivers in relation to both their remaining hours of service and equipment as to its availability

    * Understand communication apps, coordinate with SAMSARA, Amazon Rely, and Google hangouts.
    REQUIREMENTS
    – Dispatcher must be willing to learn company-specific computer programs.

    – Dispatchers must be able to read and write English and it may be useful to have a fair understanding of the language generally spoken by the drivers that he/she will be dealing with on a day-to-day basis.

    – Dispatchers must also be highly organized and be able to handle a fast turnaround.

    – A large part of the job is based on intuition and complete knowledge of industry and company.