JR Services
open positions

Who We Are

JR Services is a professional business process outsourcing (BPO) company specializing in logistics, transportation support, and administrative operations. We partner with U.S.-based companies to deliver reliable, high-quality back-office solutions.

About the Role

As a Safety and Compliance Officer, you’ll be responsible for maintaining driver qualification records, implementing compliance procedures, and ensuring that all company operations adhere to FMCSA and DOT regulations. This role plays a vital part in supporting safety initiatives, managing documentation, and ensuring continuous regulatory compliance.

Key Responsibilities

• Maintain safety DQ (Driver Qualification) files and records.
• Implement safety policies and procedures in compliance with local, state, and federal regulations, including FMCSA and DOT requirements.
• Participate in new driver orientation and onboarding processes.
• Monitor and maintain all compliance items, including physicals, licenses, random drug screens, annual reviews, and hours-of-service records.
• Assist management with compliance-related projects and safety initiatives as needed.

Qualifications

• At least 1 year of experience in a similar or closely related role.
• Willingness to learn company-specific computer programs.
• Proficient in English (oral and written).
• Ability to interface effectively and build strong relationships.
• Effective communication and analytical skills.
• Strong ability to multitask, stay organized, and meet deadlines.
• Active listening and attention to detail.
• Alumni of a Faculty of Traffic and Transport Engineering, Law, or Economics preferred.

What We Offer

• Competitive salary.
• Opportunity for promotion and career development.
• 4 weeks of paid vacation.

Join Us at JR Services

We know that great talent comes in many forms. Even if you don’t meet every listed qualification, we encourage you to apply if you believe your skills and experience could make a positive impact in this role.

JoyRide Services is proud to be an equal opportunity employer. We value diversity, collaboration, and growth, and we’re committed to creating a workplace where everyone feels respected, supported, and empowered to succeed.

Who We Are

JR Services is a professional business process outsourcing (BPO) company specializing in logistics, transportation support, and administrative operations. We partner with U.S.-based carriers and logistics firms to deliver reliable, high-quality back-office solutions. From dispatch and recruitment to accounting and customer service.

About the Role

We are looking for an organized, responsible, and proactive individual interested in legal and human resources work. As a Paralegal & HR Assistant, you’ll support legal documentation, HR administration, and compliance processes across the organization. This role combines legal review and HR operations in a dynamic and collaborative setting.

Key Responsibilities

• Prepare, review, and analyze contracts, agreements, and other legal documents.
• Monitor legal and regulatory changes relevant to company operations.
• Ensure compliance with applicable laws and internal policies.
• Handle registration procedures, company changes, and submissions to courts and public institutions.
• Provide legal support to all company departments.
• Assist with recruitment processes, including job postings, candidate communication, and interview coordination.
• Prepare employment contracts, annexes, and other HR documents.
• Maintain and update personnel records and employee files.
• Support the implementation of HR policies and procedures.
• Track attendance, vacations, and other employee absences.
• Organize seminars, workshops, and training sessions for staff.

Qualifications

• Bachelor’s degree in Law (Faculty of Law).
• Proficiency in English (required).
• Minimum of 1 year of experience in a similar role (HR experience preferred).
• Knowledge of labor law and commercial law regulations.
• Excellent organizational and communication skills.
• Proactive attitude and ability to work in a team.
• Proficiency in MS Office Suite.

Preferred:

• Experience supporting U.S.–based clients.
• Additional language skills are a plus (e.g., Spanish).
• Prior experience in transport/logistics customer service environments.
• Familiarity with KPI-driven service environments.

What We Offer

• A dynamic work environment with professional growth opportunities.
• Possibility of permanent employment after the probation period.
• Supportive and friendly team culture.

Join Us at JR Services

We know that great talent comes in many forms. Even if you don’t meet every listed qualification, we encourage you to apply if you believe your skills and experience could make a positive impact in this role.

JoyRide Services is proud to be an equal opportunity employer. We value diversity, collaboration, and growth, and we’re committed to creating a workplace where everyone feels respected, supported, and empowered to succeed.

Who We Are

JR Services is a professional business process outsourcing (BPO) company specializing in logistics, transportation support, and administrative operations. We partner with U.S.-based companies to deliver reliable, high-quality back-office solutions.

About the Role

As a Customer Care Representative, you will act as the key point of contact for our clients and drivers, delivering responsive, accurate, and friendly support. You’ll help resolve inquiries, maintain client satisfaction, and collaborate with our operations and logistics teams to ensure smooth service delivery.

Key Responsibilities

• Respond to inbound calls, emails, and chats from clients and drivers in a timely and professional manner.
• Accurately record and track all interactions, following established procedures and guidelines.
• Collaborate with internal teams (operations, logistics, tech) to resolve full-cycle issues.
• Escalate major incidents or service gaps to supervisors, documenting impact and corrective action.
• Monitor performance metrics and contribute ideas to improve service efficiency and quality.

Qualifications

• Experience in customer service, call centers, or benefits administration is preferred.
• Strong communication skills (both verbal and written) with a customer-first mindset.
• Ability to navigate multiple systems, including CRM platforms, claims processing tools, and member portals.
• High attention to detail and problem-solving skills to assist members effectively.
• Comfortable handling a high volume of calls and emails in a fast-paced environment.
• Bilingual (English & Spanish) preferred, but not required.

Preferred:

• Experience supporting U.S.–based clients.
• Additional language skills are a plus (e.g., Spanish).
• Prior experience in transport/logistics customer service environments.
• Familiarity with KPI-driven service environments.

What We Offer

• Competitive compensation and a supportive, growth-oriented work culture.
• Opportunities to develop within JR Services’ expanding logistics and BPO network.
• Collaborative, performance-driven environment that values teamwork and communication.

Join Us at JR Services

We know that great talent comes in many forms. Even if you don’t meet every listed qualification, we encourage you to apply if you believe your skills and experience could make a positive impact in this role.

JoyRide Services is proud to be an equal opportunity employer. We value diversity, collaboration, and growth, and we’re committed to creating a workplace where everyone feels respected, supported, and empowered to succeed.

Who We Are

JR Services is a professional business process outsourcing (BPO) company specializing in logistics, transportation support, and administrative operations. We partner with U.S.-based companies to deliver reliable, high-quality back-office solutions.

About the Role

Join our team as a Driver Recruiter where you’ll source, attract and engage qualified driver candidates for our expanding transportation operations. You’ll build and maintain a candidate pipeline, manage compliance and onboarding, and collaborate across teams to ensure we meet our hiring goals and regulatory standards. 

Key Responsibilities

• Source and attract driver-candidates using various channels and platforms. 
• Screen and qualify applicants for role-fit and regulatory compliance (DOT/FMCSA). 
• Manage candidate pipeline, track status and report recruiting metrics. 
• Ensure compliance with transportation/hiring regulations and internal policies. 
• Coordinate onboarding of new drivers (paperwork, training, orientation). 
• Collaborate with operations teams to understand hiring needs and adjust recruiting strategy. 
• Maintain candidate relationships to ensure retention and good candidate experience.

Qualifications

• 1 + years’ recruiting experience (preferably in transportation/logistics). 
• Knowledge of DOT/FMCSA hiring requirements.
• Experience using applicant tracking systems (ATS). 
• Strong communication and interpersonal skills. 
• Excellent organisational and time-management skills.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to work independently and as part of a team. 

Preferred:

• Being bilingual (English/Spanish) is a plus.
• Experience hiring CDL-A/B drivers
• Familiarity with industry software like Tenstreet or DriverReach.
• Understanding of logistics or fleet operations.
• High school diploma required; associate or bachelor’s degree preferred. 

What We Offer

• Opportunity to join an expanding transportation company and make an impact.
• Exposure to high-volume recruiting in a dynamic industry.
• Collaborative environment where you can grow your skills across operations & HR.

Join Us at JR Services

We know that great talent comes in many forms. Even if you don’t meet every listed qualification, we encourage you to apply if you believe your skills and experience could make a positive impact in this role.

JoyRide Services is proud to be an equal opportunity employer. We value diversity, collaboration, and growth, and we’re committed to creating a workplace where everyone feels respected, supported, and empowered to succeed.

Who We Are

JR Services is a professional business process outsourcing (BPO) company specializing in logistics, transportation support, and administrative operations. We partner with U.S.-based companies to deliver reliable, high-quality back-office solutions.

About the Role

We are seeking a detail-oriented and experienced Accounting Specialist with at least three years of accounting experience, preferably within the transportation or logistics industry. This role requires strong knowledge of U.S. accounting systems, accuracy in financial reporting, and the ability to manage multiple responsibilities independently.

Key Responsibilities

• Manage full-cycle accounting for a U.S.-based transportation company.
• Prepare monthly, quarterly, and annual financial reports.
• Process invoices, expenses, and payments.
• Perform bank reconciliations.
• Monitor and manage accounts receivable and accounts payable.
• Maintain organized and up-to-date financial records.
• Ensure compliance with U.S. accounting standards and company policies.

Qualifications

• Minimum of 3 years of experience in accounting.
• Prior experience in the transportation or logistics industry (required).
• Familiarity with U.S. accounting systems and procedures.
• Proficiency in MS Office, especially Excel.
• Strong command of the English language (written and verbal).
• Ability to work independently and meet deadlines.
• Experience working with U.S.-based companies is highly desirable.

What We Offer

• Competitive salary.
• Opportunities for promotion and professional growth.
• Supportive and collaborative remote work environment.

Join Us at JR Services

We know that great talent comes in many forms. Even if you don’t meet every listed qualification, we encourage you to apply if you believe your skills and experience could make a positive impact in this role.

JoyRide Services is proud to be an equal opportunity employer. We value diversity, collaboration, and growth, and we’re committed to creating a workplace where everyone feels respected, supported, and empowered to succeed.

Who We Are

JR Services is a professional business process outsourcing (BPO) company specializing in logistics, transportation support, and administrative operations. We partner with U.S.-based companies to deliver reliable, high-quality back-office solutions.

About the Role

We are looking for a Claims Processing Specialist – Dental & Vision to join our growing team. This role is ideal for candidates with experience in healthcare or claims processing, as well as those who bring transferable skills, attention to detail, and a willingness to learn. You’ll handle both dental and vision claim types, ensuring accuracy, compliance, and timely claim resolution.

Key Responsibilities

Dental Claims

• Verify insurance coverage and patient eligibility.
• Submit accurate claims using CDT codes.
• Manage claim denials and appeals.
• Reconcile accounts receivable and ensure timely posting.
  

Vision Claims

• Verify patient information and procedure codes.
• Process claims in accordance with plan rules and coverage.
• Handle both routine and complex claim types.
• Ensure timely and accurate claim resolution.

Qualifications

• Experience in healthcare or claims processing (preferred, not mandatory).
• Strong attention to detail and ability to identify errors quickly.
• Familiarity with dental and/or vision terminology (a plus).
• Proficiency with insurance systems and claims platforms.
• Excellent communication and customer service skills.
• Ability to work accurately and meet deadlines under pressure.

What We Offer

• Opportunity to gain experience across dental and vision claims.
• Supportive and collaborative team environment.
• Professional growth within a stable and expanding company.

Join Us at JR Services

We know that great talent comes in many forms. Even if you don’t meet every listed qualification, we encourage you to apply if you believe your skills and experience could make a positive impact in this role.

JoyRide Services is proud to be an equal opportunity employer. We value diversity, collaboration, and growth, and we’re committed to creating a workplace where everyone feels respected, supported, and empowered to succeed.